Terms of Use
Last updated: 3 May 2026
1. Acceptance of Terms
By accessing and using the Grassick Property website (grassickproperty.com.au), you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use this site.
2. About Us
Grassick Property is a trading name of Grassick Group Pty Ltd (ABN 64 627 367 382), a licensed real estate agency operating under:
- Queensland: Property Occupations Act 2014 (QLD) — Licence No. 4944983 (Corporate)
- New South Wales: Property, Stock and Business Agents Act 2002 (NSW) — Licence No. 10157905 (Corporate)
Postal address: P.O. Box 805, Stanthorpe QLD 4380 | Phone: 0485 022 805 | Email: admin@grassickproperty.com.au
3. Use of This Website
This website is provided for general information purposes relating to real estate services offered by Grassick Property. You agree to use this site only for lawful purposes and in a manner that does not infringe the rights of others or restrict the use and enjoyment of this website by any third party.
4. Property Information and Accuracy
All property information, pricing, availability, and descriptions displayed on this website are subject to change without notice. Grassick Property makes no warranty as to the accuracy, completeness, or currency of any listing information. All enquiries should be confirmed directly with our agency prior to making any decision.
Property images may be digitally processed for presentation purposes.
5. Instant Valuation and Appraisal Tools
The Instant Valuation tool available on this website provides an estimate only, based on comparable sales data and market medians. It is not a formal valuation by a registered valuer and must not be relied upon for financial, lending, or legal decisions.
A formal property appraisal conducted by Michael Grassick is a professional assessment based on inspection of the property and current market conditions. Even a formal appraisal is an opinion of market value and not a guarantee of sale price.
6. AI Assistant Disclosure
This website uses an AI-powered chat assistant ("Ollie") to assist with general property enquiries. You acknowledge that:
- Ollie is an AI tool and not a licensed real estate agent
- Responses are for general information only and do not constitute professional, legal, or financial advice
- Ollie cannot access confidential transaction data, negotiate on behalf of the agency, or make binding commitments
- Conversations with Ollie may be reviewed by Grassick Property staff
- For matters requiring professional advice, contact Michael Grassick directly on 0485 022 805
7. Anti-Money Laundering Obligations
Grassick Property is subject to the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and AUSTRAC obligations. As part of any property transaction, we are required by law to verify the identity of all parties. Failure to provide satisfactory identification may result in us being unable to proceed with a transaction.
8. User Conduct
You must not use this website to:
- Submit false or misleading information
- Attempt to manipulate, exploit, or bypass our AI assistant or any automated system
- Engage in any conduct that is unlawful, harassing, or harmful to others
- Attempt to gain unauthorised access to any part of our systems or data
- Scrape, harvest, or systematically extract data from this website without written permission
9. Intellectual Property
All content on this website including text, images, logos, design, and software is the property of Grassick Group Pty Ltd or its licensors. You may not reproduce, distribute, publish, or use any content without prior written permission from Grassick Property.
10. Third Party Services and Links
This website may contain links to third-party websites or use third-party services including scheduling, mapping, analytics, and advertising platforms. Grassick Property is not responsible for the content, privacy practices, or accuracy of any third-party sites or services.
11. Limitation of Liability
To the maximum extent permitted by law, Grassick Property and Grassick Group Pty Ltd accept no liability for:
- Any loss or damage arising from your use of or reliance on this website
- Inaccuracies in AI-generated responses from the Ollie chat assistant
- Technical errors, downtime, or interruptions to service
- Any loss arising from reliance on the Instant Valuation tool
Nothing in these terms excludes any guarantee, warranty, or right that cannot be excluded under Australian Consumer Law.
12. Governing Law
These Terms of Use are governed by the laws of Queensland, Australia. Any disputes arising from use of this website will be subject to the exclusive jurisdiction of the courts of Queensland.
13. Changes to These Terms
We may update these terms from time to time. Continued use of the website after changes constitutes acceptance of the updated terms.
14. Contact
For questions about these terms:
- Email: admin@grassickproperty.com.au
- Phone: 0485 022 805
- Post: P.O. Box 805, Stanthorpe QLD 4380
Grassick Group Pty Ltd — ABN 64 627 367 382 — QLD Licence 4944983 (Corporate) — NSW Licence 10157905 (Corporate)